Sri Lanka SMS - Delivery degradation affecting Dialog network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 09, 2023 - 01:54 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 09, 2023 - 01:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 09, 2023 - 00:49 UTC

Investigating

We have been notified by our supplier about SMS delivery degradation towards Dialog network, Sri Lanka.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 08, 2023 - 20:51 UTC

This incident affected: Global Connectivity (SMS APAC).