Colombia & Argentina SMS - Inbound and Outbound SMS Degradation for a subset of Short Code Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 23, 2022 - 19:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 23, 2022 - 19:03 UTC

Investigating

We are currently observing Inbound and Outbound SMS delivery degradation for a subset of our Colombia and Argentina Short Code Numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Posted Jul 23, 2022 - 07:45 UTC

This incident affected: Global Connectivity (SMS Latin America).