USA SMS - Delivery degradation affecting Verizon

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 31, 2023 - 19:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 31, 2023 - 19:22 UTC

Investigating

We have been notified by our supplier about SMS delivery degradation impacting messages to Verizon network in US. You may experience missing or delayed outbound messages and delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 31, 2023 - 17:40 UTC

This incident affected: Global Connectivity (SMS North America).