The changes are reverted, and customers may no longer face publisher issues or application crashes in the media routing mode. We will continue to monitor the situation and provide updates if any changes occur.
Posted Sep 13, 2022 - 04:25 UTC
Identified
We are investigating an issue impacting customers using Routed mode sessions.
Customer may have experienced publisher failure or the application crash when more than two person joins a session in a routed mode.
Our engineering team has identified the issue and reverted the deployment changes that may have caused the issue.
The following services were impacted from [2022-09-12 18:00:00] UTC until [2022-09-12 23:22:00] UTC. Media Routed sessions Media Routed Archives Standard Environment
We will update this status as soon as we have more information on this issue.
Posted Sep 13, 2022 - 02:19 UTC
This incident affected: Video (Session Connection, Archiving (Standard), Media Connection (Standard)).