Ivory Coast SMS - Delivery Degradation towards MTN network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Aug 28, 2023 - 03:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 28, 2023 - 02:17 UTC

Investigating

We are currently observing SMS delivery degradation towards MTN Ivory Coast network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. This is an issue on the network operator's side.

Please contact support@api.vonage.com if you have any questions.

Posted Aug 27, 2023 - 14:17 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).