USA SMS - Delivery Degradation Towards T-Mobile Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Oct 19, 2023 - 08:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2023 - 08:17 UTC

Investigating

We are currently observing SMS delivery degradation towards T-Mobile network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Oct 18, 2023 - 15:22 UTC
This incident affected: Global Connectivity (SMS North America, MMS North America).