Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Oct 03, 2024 - 15:35 UTC
Monitoring
A fix has been implemented by our third-party supplier and we are monitoring the results.
Please let us know if you continue to have any problems with this incident.
Posted Oct 02, 2024 - 12:17 UTC
Update
Our third-party supplier is continuing to work on fixing this issue.
Posted Oct 02, 2024 - 10:21 UTC
Update
Our third-party supplier is continuing to work on a fix for this issue.
Posted Oct 01, 2024 - 15:45 UTC
Update
Our third-party supplier is continuing to work on a fix for this issue.
Posted Oct 01, 2024 - 10:45 UTC
Identified
Our monitoring has alerted us to a potential downstream service issue with one of our suppliers that may be impacting inbound calls from France PSTNs to some France LVNs.
Some customers may experience inbound call drops within one second when dialled from France PSTNs to a subset of France LVNs. Our supplier has identified the issue and is working to resolve this. We will keep you updated on any progress.