TURN/TLS issue in Video(Standard environment)

Incident Report for Vonage API Status

Resolved

The rollout to all regions has been completed and this issue has now been resolved.

Posted Jun 20, 2023 - 16:03 UTC

Identified

Due to a misconfiguration in a recent deployment, and starting on June 8th, some customers may have seen some connection issues when using TURN/TLS protocol in Standard environment in all regions. Engineering is in the process of rolling out a fix.

Posted Jun 20, 2023 - 15:28 UTC

This incident affected: Video (Advanced Firewall Control (TURN) (Standard)).