Australia and New Zealand Voice - Degradation affecting Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jul 24, 2025 - 16:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2025 - 11:25 UTC

Update

We are continuing to investigate this issue.
Posted Jul 24, 2025 - 08:58 UTC

Update

We are continuing to investigate this issue.
Posted Jul 24, 2025 - 02:51 UTC

Investigating

We have observed voice call degradation affecting Outbound calls from Australia and New Zealand Long Virtual Numbers.

We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jul 24, 2025 - 02:19 UTC
This incident affected: Global Connectivity (Voice APAC).