Video API - Media Session Service Degradation in EU West-1 Region

Incident Report for Vonage API Status

Resolved

Vonage services have been fully restored following today's service degradation on Video API Media Session, which began at Oct 8th, 02:17:38 UTC. Full resolution has been confirmed effective 02:20:38 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Posted Oct 08, 2026 - 02:17 UTC