Email delays Verify V2 Channel

Incident Report for Vonage API Status

Resolved

Our monitoring had alerted us to a potential downstream service issue with our supplier causing customers to experience email delays in Verify V2 email channel that would have caused channel expirations from 17:30:00 UTC-20:45:00 UTC.

This issue has since been resolved.

Posted Jul 17, 2025 - 21:55 UTC

This incident affected: Auth & Identity (Verify V2).