We observed that the Messenger channel issue is fixed.
The list of services that were impacted has been confirmed as: Message API(Facebook Messenger channel)
Customers may experience message rejection when sending traffic over Messages API via Messenger channel from 2024-10-17 05:32 UTC to 2024-10-17 06:05 UTC
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Oct 17, 2024 - 06:21 UTC
Investigating
Our monitoring system has alerted us to a potential service issue with Messages API(Facebook Messenger channel).
Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products: Messages API(Facebook Messenger channel)
We aim to provide an update on our investigation within 1 hour.