SIP Interconnect Server Failed in EU-WEST-1

Incident Report for Vonage API Status

Resolved

The affected server was taken out of rotation immediately and we have seen no further issues. This issue has now been resolved.
Posted Jan 06, 2023 - 12:52 UTC

Monitoring

At 11:54 UTC, one of our SIP Interconnect instances in EU-WEST-1 failed. All sessions on that instance at that time would have been dropped. The impacted instance was removed from rotation immediately.
Posted Jan 06, 2023 - 12:39 UTC
This incident affected: Video (SIP Interconnect).