USA - MMS latency affecting 10DLC messages to Verizon

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 28, 2023 - 06:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 28, 2023 - 06:31 UTC

Investigating

We have been notified by our supplier about MMS latency impacting 10DLC messages to Verizon numbers.

You may experience delays for multimedia 10DLC messages to Verizon numbers. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 27, 2023 - 20:50 UTC

This incident affected: Global Connectivity (MMS North America).