Bolivia SMS - DLR Degradation towards Viva network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Dec 11, 2025 - 03:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 11, 2025 - 03:04 UTC

Update

We are continuing to investigate this issue.

Posted Dec 11, 2025 - 00:37 UTC

Investigating

We have noticed a DLR degradation towards Bolivia Viva network

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Dec 10, 2025 - 15:49 UTC

This incident affected: Global Connectivity (SMS Latin America).