SIP interconnect issue

Incident Report for Vonage API Status

Resolved

This incident is now resolved. Please contact support@api.vonage.com for any questions.

Posted Mar 21, 2023 - 00:59 UTC

Monitoring

At 22:58 UTC, one of our SIP Interconnect instances in US-WEST region failed. All sessions on that instance at that time would have been dropped. The impacted instance was removed from rotation immediately.

Posted Mar 20, 2023 - 23:35 UTC

This incident affected: Video (SIP Interconnect).