Chile SMS - Degradation of Delivery Receipts of MT messages towards ENTEL Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Feb 15, 2024 - 14:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2024 - 14:21 UTC

Investigating

We are currently missing Delivery Receipts of MT messages towards ENTEL Network. The actual delivery of the messages is not impacted.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Feb 15, 2024 - 13:35 UTC

This incident affected: Global Connectivity (SMS Latin America).