USA SMS - Delivery degradation affecting "US Cellular"

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jan 11, 2024 - 08:21 UTC

Investigating

We have been notified by our partner about an issue impacting SMS messages from shortcodes to the following carrier: US Cellular. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of shortcodes sending to US Cellular.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jan 11, 2024 - 06:49 UTC

This incident affected: Global Connectivity (SMS North America).