Mexico SMS - Delivery degradation of preregistered international and domestic traffic to Mexico

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Dec 13, 2024 - 00:49 UTC

Update

We are continuing to monitor for any further issues.
Posted Dec 13, 2024 - 00:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 13, 2024 - 00:17 UTC

Investigating

We have been notified of delivery degradation for preregistered brands as well as domestic traffic to operators in Mexico.

We are working with our partners to resolve the issue.

Please contact support@api.vonage.com if you have any questions
Posted Dec 12, 2024 - 22:47 UTC
This incident affected: Global Connectivity (SMS North America).