We have implemented a fix for the issue impacting customer dashboard and reports API. Customers may have faced issue with log search in customer dashboard and access to reports API.
The list of services that were impacted between 2023-03-06 13:25 UTC and 2023-03-06 14:40 UTC are as follows: Customer dashboard Reports API
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Mar 06, 2023 - 14:51 UTC
Identified
We have identified the root cause of the issue. The issue is currently impacting logs search in the customer dashboard and customers may also face issues accessing reports API.
The issue is currently impacting below products: Customer dashboard Reports API
We are currently working on getting the issue fixed and will post further updates here.
Posted Mar 06, 2023 - 14:16 UTC
Investigating
Our monitoring has alerted us to a potential service issue with our platform where customer may face issues searching for logs in the customer dashboard
The issue is impacting the following products: Customer dashboard
We aim to provide an update on our investigation within 1 hour.