The following services were impacted from 2023–03-28 14:25 UTC until 2023–03-28 14:56 UTC. 10DLC SMS traffic
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Mar 28, 2023 - 16:29 UTC
Monitoring
The issue with 10 DLC services has been resolved. Customers may have experienced delays in 10 DLC MTs from 2023–03-28 14:25 UTC until 2023–03-28 14:56 UTC.
The issue impacted the following products: 10DLC SMS traffic
We will monitor the issue for the next few hours and post here if anything changes.
Posted Mar 28, 2023 - 15:19 UTC
Investigating
Our monitoring has alerted us to a potential service issue with our platform. Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products: 10DLC SMS traffic
We aim to provide an update on our investigation within 1 hour.