Delivery issues with WhatsApp outbound messages

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Feb 15, 2026 - 10:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2026 - 09:11 UTC

Investigating

Customers are currently experiencing problems with sending WhatsApp outbound messages.

You may experience failure of messages with "Undelivered" status starting from 15-02-2026 08:02 UTC.

We will update this status as soon as we have more information on this issue.

Posted Feb 15, 2026 - 08:40 UTC

This incident affected: SMS & Messages (Messages API).