USA SMS - Degradation in Inbound & Outbound SMS for US toll-free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 15, 2022 - 05:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 15, 2022 - 04:55 UTC

Investigating

We are currently observing inbound and outbound SMS delivery degradation for US toll-free numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 15, 2022 - 03:57 UTC

This incident affected: Global Connectivity (SMS North America).