The issue impacting SMS and voice services has been resolved. For SMS API, some customers may have experienced SMS MT delays and rejections. For voice API, customers may have experienced post dial delay in connecting the calls.
The following list of services were impacted from 2024-05-24 09:24 UTC to 2024-05-24 09:37 UTC SMS API Voice API
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted May 24, 2024 - 16:33 UTC
Monitoring
The issue impacting SMS and voice services has been resolved. For SMS API, some customers may have experienced SMS MT delays and rejections. For voice API, customers may have experienced post dial delay in connecting the calls.
The following list of services were impacted from 2024-05-24 09:24 UTC to 2024-05-24 09:37 UTC SMS API Voice API
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted May 24, 2024 - 10:25 UTC
Investigating
Our monitoring system has alerted us to a service issue with our platform where some customers may have faced SMS MT delays and rejections since 2024-05-24 09:24 UTC.
Our team is still investigating. We aim to provide an update on our investigation within 1 hour.