Indonesia SMS - Delivery delay for domestic brands towards Smartfren network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 01, 2023 - 07:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2023 - 06:13 UTC

Update

We are continuing to investigate this issue.

Posted Nov 01, 2023 - 01:26 UTC

Investigating

We are currently observing SMS delivery delay towards Indonesia Smartfren for domestic registered brands.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Oct 31, 2023 - 18:29 UTC

This incident affected: Global Connectivity (SMS APAC).