Service Issue in Platform

Incident Report for Vonage API Status

Resolved

This issue has been resolved

The following services were impacted from [05-01-2024 13:48] UTC until [05-01-2024 13:53] UTC.

-Messages API
-SMS API
-Verify API
-Voice API
-Web RTC

All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Jan 05, 2024 - 16:43 UTC

Monitoring

Our monitoring alerted us to an issue impacting the rate limit pods in our Gateway between 05-Jan-2024 13:48 UTC and 05-Jan-2024 13:53 UTC.

Some customers may have experienced 500 responses to HTTP requests for below APIs

Products impacted:
-Messages API
-SMS API
-Verify API
-Voice API
-Web RTC

All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Jan 05, 2024 - 14:52 UTC
This incident affected: Multiple Services Affected (Multiple Services Affected).