USA SMS - Delivery Degradation affecting 10DLC traffic towards T-Mobile

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 14, 2023 - 03:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2023 - 03:25 UTC

Investigating

We have been notified by our suppliers about an SMS delivery degradation impacting 10DLC traffic towards T-Mobile USA. You may expect delayed outbound messages, missing or late delivery receipts

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Apr 13, 2023 - 21:04 UTC

This incident affected: Global Connectivity (SMS North America).