United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 23, 2026 - 15:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2026 - 14:53 UTC

Investigating

We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 23, 2026 - 10:57 UTC

This incident affected: Global Connectivity (SMS Europe).