The service outage related to Whatsapp Business API impacting Messages API and value added services relying on Whatsapp has been resolved.
The list of services that were impacted from 2022-10-25 08:00:00 UTC until 2022-10-25 10:08 UTC have been confirmed as: Messages API - WhatsApp Verify V2 - Whatsapp Dispatch API - Whatsapp
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Oct 25, 2022 - 14:25 UTC
Monitoring
The service outage related to Whatsapp Business API has been resolved.
The list of services that were impacted from 2022-10-25 08:00:00 UTC until 2022-10-25 10:08 UTC have been confirmed as: Messages API - WhatsApp Verify V2 - Whatsapp Dispatch API - Whatsapp
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Oct 25, 2022 - 12:05 UTC
Identified
Customers are currently experiencing problems impacting Messages API where customers are unable to send out messages due to a service outage in Whatsapp Business API. Value-added services relying on Whatsapp would also be affected.
The following services have been impacted from 2022-10-25 08:00:00 UTC: Messages API - WhatsApp Verify V2 - Whatsapp Dispatch API - Whatsapp
We will update this status as soon as we have more information on this issue.
Posted Oct 25, 2022 - 08:31 UTC
This incident affected: Global Connectivity (Whatsapp Connectivity).