(US) SMS - Delivery degradation in US regions

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 27, 2023 - 17:41 UTC

Monitoring

A fix has been implemented the impact stopped at 17:09 UTC, and we are monitoring the results.

Posted Jul 27, 2023 - 17:37 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 27, 2023 - 17:17 UTC

Investigating

We are currently observing SMS delivery degradation in US regions since 16:50, resulting in delays to SMS traffic. We are working to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 27, 2023 - 17:16 UTC

This incident affected: SMS & Messages (SMS).