USA SMS - Delivery receipt degradation affecting a subset of Short Codes to multiple networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 22, 2026 - 17:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 22, 2026 - 17:19 UTC

Investigating

We have been notified about an issue impacting SMS messages from a subset of short codes to multiple networks. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in the US.

We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Posted Jun 22, 2026 - 16:40 UTC

This incident affected: Global Connectivity (SMS North America).