Service Issue in Platform

Incident Report for Vonage API Status

Resolved

Our monitoring has alerted us that there was a latency issue in one of our EU servers that impacted Voice & message API requests on Jun 20th, 2023 between 04:00 UTC to 04:16 UTC. The impact was minimal and was resolved immediately.

If there is a customer impact, it is likely to be affecting the following products: Voice & Messages API

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

Posted Jun 20, 2023 - 05:06 UTC

This incident affected: Voice (Voice API) and SMS & Messages (Messages API).