Indonesia SMS - Delivery Degradation towards XL Axiata

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 31, 2024 - 01:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 30, 2024 - 14:26 UTC

Update

We are continuing to investigate this issue.

Posted Jul 30, 2024 - 13:12 UTC

Investigating

We are currently observing SMS delivery degradation towards Indonesia XL Axiata. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 30, 2024 - 11:13 UTC

This incident affected: Global Connectivity (SMS APAC).