Voice Incident

Incident Report for Vonage API Status

Resolved

We have monitored for 24 hours to investigate fully. We are working to gather what happened and what we can do to prevent this in the future. We'll provide more details in a post-mortem. Please contact support@vonage.com if you have any further concerns on this matter.

Posted Jul 28, 2022 - 23:07 UTC

Update

We have identified that calls connecting over RTC Voice were failing. We are still further investigating to understand what happened and what caused the issue. We'll update more along the way as we gather more information on the matter.

Posted Jul 27, 2022 - 19:40 UTC

Monitoring

From 15:24 UTC to 15:28 UTC we noticed outbound calls failing to certain destinations. The incident is now resolved and we are currently monitoring.

Posted Jul 27, 2022 - 17:17 UTC

This incident affected: Voice (Voice API).