Vonage services have been fully restored following today's service interruption in RCS message opt-out requests via the Channel Manager API, which began at 2026-07-30 06:30:00 UTC. Full resolution has been confirmed effective 2026-07-30 08:08:00 UTC
Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Posted Jul 30, 2026 - 15:51 UTC
Monitoring
Vonage services continue to show signs of recovery following today's interruption in RCS message opt-out requests via the Channel Manager API.
We'll continue to monitor and provide further updates here within the next 2 hours and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Posted Jul 30, 2026 - 13:09 UTC
Update
We continue to work to resolve the issue impacting RCS message opt-out requests via the Channel Manager API.
We'll continue to provide further updates here within next one hour.
We are currently aware of an issue impacting the Channel Manager API. Some RCS message opt-out requests made via the Channel Manager API are failing to process correctly, and our engineering team is actively investigating the issue
We'll provide further updates within next one hour.
Thank you for your patience and understanding. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]
Posted Jul 30, 2026 - 10:35 UTC
This incident affected: SMS & Messages (Messages API).