Mexico SMS - degradation of Inbound SMS towards Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 09, 2022 - 06:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 09, 2022 - 06:23 UTC

Investigating

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Mexico Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Mexico Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Posted Jul 09, 2022 - 03:05 UTC

This incident affected: Global Connectivity (SMS North America) and SMS & Messages (SMS).