Payment Invoice Issue

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Nov 14, 2024 - 21:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2024 - 20:28 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 14, 2024 - 19:57 UTC

Investigating

We have identified an issue where customers are experiencing problems receiving the payment/invoice via email with delays.
Posted Nov 14, 2024 - 19:15 UTC
This incident affected: Vonage Dashboard (Payments & Billing, Other).