Media server failed in US East region

Incident Report for Vonage API Status

Resolved

On 2022/08/18 at 16:14 UTC, a video media server in the US East region experienced a software error, causing all sessions to be terminated. Traffic was immediately routed away from the affected server. Subsequent sessions would not be impacted.

The issue is resolved now. Please reach out to support@api.vonage.com if you have any questions.

Posted Aug 18, 2022 - 15:50 UTC

This incident affected: Video (Archiving (Standard), Media Connection (Standard)).