Taiwan SMS - Delivery degradation towards Chunghwa Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 13, 2024 - 01:39 UTC

Update

We are observing improved delivery of messages, however delivery reports are still delayed.

Posted Jun 12, 2024 - 23:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 12, 2024 - 23:06 UTC

Investigating

Please be advised that we are observing message delivery degradation towards Chunghwa network in Taiwan.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 12, 2024 - 17:17 UTC

This incident affected: Global Connectivity (SMS APAC).