Service issue: Verify API Platform

Incident Report for Vonage API Status

Resolved

Vonage services are fully restored following today's interruption in Verify V2 services. Some customers may notice that certain usage details in their reports or bills are incomplete for a short period between 2026-02-18 09:50 UTC and 2026-02-18 10:06 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

Posted Feb 18, 2026 - 11:04 UTC

Investigating

We are aware of issues that may be impacting the Verify API.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within one hour.

Thank you for your patience and understanding.

Posted Feb 18, 2026 - 10:08 UTC

This incident affected: Auth & Identity (Verify, Verify V2).