The SMS API delay issue has been resolved. Customers might have experienced small delays to SMS processing.
The following services were impacted from 10-March-2023 10:20 UTC until 10-March-2023 10:32 UTC SMS API
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Mar 10, 2023 - 12:13 UTC
Monitoring
We have implemented a fix for the issue impacting SMS API. Customers might have experienced small delays to SMS processing.
The list of services that were impacted between 10-March-2023 10:20 UTC and 10-March-2023 10:32 UTC have been confirmed as: SMS API
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Mar 10, 2023 - 10:53 UTC
Investigating
Our monitoring has alerted us to a potential service issue with our platform. Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products: SMS API
We aim to provide an update on our investigation within 1 hour.