USA SMS - Delivery Degradation affecting Appalachian Wireless

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 12, 2024 - 09:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 12, 2024 - 09:40 UTC

Investigating

We have observed SMS delivery degradation towards Appalachian Wireless (East Kentucky Network) . You may expect missing or delayed outbound messages, missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 12, 2024 - 05:38 UTC

This incident affected: Global Connectivity (SMS North America).