Brazil SMS - Delivery degradation affecting Claro Brazil

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 25, 2026 - 06:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 25, 2026 - 06:26 UTC

Investigating

We are currently observing SMS delivery degradation towards Claro Brazil network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Jul 25, 2026 - 03:57 UTC

This incident affected: Global Connectivity (SMS Latin America).