UK SMS - Delivery Degradation affecting 3uk Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Oct 12, 2026 - 12:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2026 - 11:45 UTC

Update

We are noticing an early recovery signs, will monitor further and provide an update as soon as more information becomes available.
Posted Oct 12, 2026 - 10:54 UTC

Investigating

Please be informed that we are currently observing SMS delivery degradation towards 3uk Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Posted Oct 12, 2026 - 09:13 UTC
This incident affected: Global Connectivity (SMS Europe).