APAC SIP calls intermittent calls drops

Incident Report for Vonage API Status

Resolved

Vonage services have been fully restored following today’s service interruption in the APAC region; established SIP calls are dropped intermittently. This began at 2026-08-10 14:47:00 UTC. Full resolution has been confirmed effective 2026-08-11 02:15:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Posted Aug 11, 2026 - 05:23 UTC

Update

We'll continue to provide further updates here once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Posted Aug 11, 2026 - 04:49 UTC

Monitoring

Vonage services continue to show signs of recovery following today's interruption in the APAC region; established SIP calls are dropped intermittently. We'll continue to provide further updates here within 60 mins and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Posted Aug 11, 2026 - 03:39 UTC
This incident affected: Voice (Voice API, SIP Trunking, SIP Endpoints) and Global Connectivity (Voice APAC).