Service Issue in Voice Platform

Incident Report for Vonage API Status

Resolved

We can confirm this problem has been resolved, and all services have been restored.

The following services were impacted from [2025-10-27 10:41] UTC until [2025-10-27 10:42] UTC:

Voice API
WebRTC
In-App Voice

Please let support@api.vonage.com know if you continue to experience problems with this.

Posted Oct 27, 2025 - 14:32 UTC

Monitoring

Our monitoring alerted us to an issue impacting our Voice services between 27-Oct-2025 10:41 UTC and 27-Oct-2025 10:42 UTC.

Customers may have experienced call failures using the following Voice services.

Products impacted:
-Voice API
-WebRTC
-In-App Voice

All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

Posted Oct 27, 2025 - 11:58 UTC