Brazil SMS - Degradation of Inbound SMS towards a subset of Short Codes and Delivery Reports

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 30, 2022 - 15:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 30, 2022 - 15:19 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 29, 2022 - 21:16 UTC

Investigating

We are currently observing Inbound SMS delivery degradation of messages towards a subset of Short Codes and Delivery Reports in Brazil. You may experience failures or delays of mentioned traffic.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Posted Nov 29, 2022 - 21:15 UTC

This incident affected: Global Connectivity (SMS Latin America).