US SMS and MMS - Latency affecting Verizon

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Apr 05, 2023 - 06:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 05, 2023 - 06:03 UTC

Update

We are continuing to investigate this issue.
Posted Apr 04, 2023 - 18:52 UTC

Investigating

We have been notified by our supplier about SMS and MMS latency impacting messages to Verizon network in US.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Apr 04, 2023 - 18:40 UTC
This incident affected: Global Connectivity (SMS North America, MMS North America).