Venezuela SMS - Degradation towards Movilnet Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 23, 2023 - 12:07 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 23, 2023 - 12:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2023 - 11:32 UTC

Investigating

Please be advised that we are observing message delivery degradation towards Venezuela Movilnet Network.

You may experience failures or delays DLR for SMS sending towards this Network.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Apr 23, 2023 - 05:06 UTC

This incident affected: Global Connectivity (SMS North America).