USA SMS - Delivery degradation on a subset of short codes towards AT&T Mobility

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 14, 2023 - 00:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 14, 2023 - 00:15 UTC

Investigating

We have been notified about potential message latency for messages using a subset of shortcodes towards AT&T Mobility. You may expect delayed outbound messages and missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 13, 2023 - 15:48 UTC

This incident affected: Global Connectivity (SMS North America).